All deliveries placed through the Wild Roots website are processed and dispatched in the UK. We offer two options for delivery:
Free next day UK delivery
- Any orders placed before 3pm on Monday-Thursday for locations within the UK qualify for next day delivery. On Fridays any orders placed before 3pm will arrive on Monday, whilst those made after 3pm will arrive on Tuesday.
EU/EEA delivery only £5
- We offer delivery to any and all EU and EEA nations for only £5. When you receive your shipping confirmation we will provide a tracking number for accurate updates. All orders placed should be received within 2 working days.
- Currently we don’t offer shipping to countries outside of the EU/EEA. We apologise for any inconvenience caused.
All of our payments are processed through Shopify, and you can read their terms & conditions here. Payments can be made in any card currency with no fees. Please don’t close the payment page until you’ve been returned to our order confirmation page.
We will only process a return guaranteed in an instance where the wrong order has been dispatched. All other issues will be addressed on case-by-case basis.